Clarity Through Connected Systems for Aged Care Standards
Governa.ai helps staff quickly access resident, medication, policy, and compliance information, fully aligned to Quality Standards and your facility’s policies.
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Secure Query Engine Built For The Australian Strengthened Aged Care Quality Standards
Norma our AI assistant pulls data from your existing systems to deliver accurate resident care guidance, grounded exclusively in your facility policies and the Strengthened Aged Care Quality Standards.
Automation for compliance. Care where it matters.
How It Works
Upload Policies & Evidence
Upload your organisation’s policies and procedures into Governa Connect.They are automatically mapped to the Strengthened Aged Care Quality Standards.
Governa Connect the the compliance infrastructure that aligns your polices and queries to the Strengthened Aged Care Quality Standards.
Governa Connect the the compliance infrastructure that aligns your polices and queries to the Strengthened Aged Care Quality Standards.
01
Integrate Your Existing Internal Systems to Governa
We work with you to connect your existing medication, care, incident reporting, and rostering systems to Governa, giving you access to all your information in one place.
With every integration, Norma - our natural language query engine, becomes smarter, delivering richer, more relevant care and compliance information instantly.
With every integration, Norma - our natural language query engine, becomes smarter, delivering richer, more relevant care and compliance information instantly.
02
Setting Up User Roles
Now you can set up user permissions for your organisations staff members.
This will allow Norma our AI Assistant to provider answers only using information each user has access to.
This will allow Norma our AI Assistant to provider answers only using information each user has access to.
03
Querying Norma AI Assistant
Once your policies and procedures are aligned with the Strengthened Aged Care Quality Standards and your existing systems are integrated with Governa, your team can confidently query resident data, policies, and compliance requirements in one place.
Norma is powered only by your facility’s policies and integrated data sources - not the open web. This eliminates misinformation and significantly reduces the risk of resident information (PII) being exposed.
Norma is powered only by your facility’s policies and integrated data sources - not the open web. This eliminates misinformation and significantly reduces the risk of resident information (PII) being exposed.
04
Built For Aged Care Staff
For Executives & Board Members
Instant access to compliance across your organisation
Maintain your star ratings with instant access to audit-ready evidence and policy available for query via Norma - ensuring your organisation is always prepared for audit time .
For Clinical Care Managers
Easily uncover gaps in clinical training across your staff.
Uncover commonly asked queries through Norma to identify training gaps on the floor.
For Quality & Compliance Managers
Uncover compliance blind spots for audits
Use Norma to understand and navigate the Strengthened Aged Care Quality Standards to improve your facilities audit readiness.
For Registered Nurses
No more switching between systems to access the data you need
Norma integrates with your existing medication, incident, and care management systems so you can have all the information you need in one simple login.
For Personal Care Assistants
Resident summary & care plans at your fingertips
Ask Norma about the status of the patients in your care today. Get a summary of their care notes and preferences.
Key Features
Norma AI Assistant
Instant Answers, Confident Care
Norma delivers fast, accurate responses that align with your facility’s policies and the Strengthened Aged Care Quality Standards, directly at the point of care.
Governa Connect Compliance Infrastructure
Built for Aged Care, Grounded in Compliance
Governa Connect is the secure foundation that ensures every answer Norma delivers is backed by the Strengthened Aged Care Quality Standards and your own policies.
Vendor Neutral Integration
Unifies Your Existing Care Systems
Governa integrates with your existing systems. No system overhaul. No disruption. Just secure API integrations so information flows effortlessly on the floor and across the organisation
How AI is Supporting Aged Care Providers
Australia’s aged care sector reforms focus on enhancing quality, safety. Governa helps providers comply with new standards through innovative AI solutions
Published on August 8, 2025 By Nathan Langridge
Published on August 8, 2025 By Nathan Langridge
