Are You Ready for the 1 November 2025 Digital Overhaul?
A new Aged Care Act is set to commence on 1 November 2025, introducing sweeping changes to digital systems, compliance, and reporting obligations.
Organizations are facing a critical deadline to update their processes to ensure the continuity of service, operations, and payments. This transition requires a coordinated effort to update everything from IT systems and business processes to pricing information in government portals and funding claims.
This Digital Readiness Checklist is your comprehensive, step-by-step guide to navigating these complex reforms. Download the free guide to build your transition plan and ensure you don't miss a critical step.
🚀 Your Complete Guide to Digital Readiness
This free download provides a detailed, actionable plan, breaking down high-level goals into a specific, time-bound checklist.
Key Readiness Goals
Our checklist helps you ensure your organization can:
- Understand the new Act's principles and reporting obligations.
- Review and update your services, pricing, and information in government systems.
- Update your funding and payment processes to successfully make claims and get paid.
- Adapt your business processes, training, and IT systems for the changes.
- Communicate with participants and ensure they have new service agreements.
The Actionable Timeline: What's Inside
The checklist is organized by date to keep your team on track.
- January–June 2025: Foundations
- Learn how to review key documents like the 'Guide to Digital Changes for Providers' and 'Support at Home Provider Transition Guide'.
- Get instructions for engaging your IT providers to prepare your ICT systems.
- Follow steps to review your deeming information and maintain your provider details in GPMS.
- July–August 2025: Preparation
- Assess the operational impacts of new digital changes, such as new claims submission processes.
- Review resources for the Aged Care Provider Portal (ACPP) to stay on top of claiming processes.
- Assist your Home Care Package (HCP) care recipients in navigating the reforms.
- September–October 2025: Deadlines & Training
- Get guidance on training your workforce on the technical changes to your internal systems and government portals.
- Find out how to upload your revised pricing schedule to the My Aged Care Service and Support Portal.
- Meet critical deadlines for submitting GPMS changes by 5:00 PM (AEDT) Friday 17 October 2025.
- Finalise all claims and entry events (by 24 Oct for Residential, 31 Oct for Home Care).
- November 2025: Go-Live
- Deploy your internal digital and operational changes in preparation for the 1 November 2025 start date.
- Complete the CRITICAL ACTION WINDOW from 3-7 November to verify and update your service and pricing information.
- Engage with transitioning HCP care recipients to enter into new Support at Home service agreements.
❗ Don't Miss Key Dates & System Downtimes
This transition involves critical system maintenance periods and hard deadlines. Our checklist gives you a clear, at-a-glance view of every key date, including:
- Oct 17 (Fri): DEADLINE for GPMS material changes.
- Oct 17-19: GPMS Maintenance 1 (System unavailable).
- Oct 24 (Fri): DEADLINE for Residential Aged Care claims.
- Oct 30 - Nov 3: GPMS Maintenance 2 (System unavailable).
- Oct 31 (Fri): DEADLINE for Home Care provider claims.
- Oct 31 - Nov 1: ACPP Maintenance (System unavailable).
- Nov 1 (Sat): New Aged Care Act starts.
- Nov 3-7: CRITICAL ACTION WINDOW for providers to log in and update service/pricing info.
- Nov 30 (Sun): DEADLINE for final October 2025 HCP claims.
The checklist also includes a full directory of support contacts , including the My Aged Care Helpline , Services Australia Enquiry Line , and specific emails for GPMS and deeming enquiries.
⬇️ Download Your Free Checklist Today
The 1 November 2025 deadline is not just a date—it's a fundamental shift in operations. Download the complete checklist now to build your transition plan, protect your revenue, and ensure seamless service continuity.
